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Core module

Complete CRM

Your salespeople, dispatchers, and accountants all need the same customer view. Simplify CRM is that single source — every interaction, every document, every payment in one timeline.

What's inside

Everything you need — in one module.

Unified customer record

One record across sales, service, and accounting. Every contact, email, WhatsApp, invoice, job — visible together.

Segmentation

Segment by vertical, contract type, location, AMC status. Drive campaigns + quarterly reviews from the segment.

Interaction timeline

Every touchpoint — calls, WhatsApp, site visits, quotes, invoices — in chronological order.

Contract lifecycle

AMC contracts, renewals, escalations. Automatic quarterly visit tasks. Churn risk scoring.

Pipeline + forecast

Opportunities by stage + weighted forecast. Rep performance against quota.

CSAT + retention

Track NPS, satisfaction scores, and repeat-purchase rates. Spot churn before it happens.

The problem

What hurts today.

Sales talks to leads, service talks to customers, finance talks to payers — but they're all the same people, split across three systems. Context gets lost.

Our solution

How Simplify fixes it.

One customer, one record, full timeline. Everyone in your company sees the same truth about every relationship.

Ships out of the box

You get these the day you go live.

Customer 360 viewPipeline forecastChurn risk listSegment performance