Scheduling & Dispatch
The dispatch board is where your day happens. Simplify gives you a live view of every technician, every vehicle, every job — with optimisation built in so you squeeze more done per day.
Everything you need — in one module.
Live dispatch board
See technicians, vehicles, and jobs on one board. Drag-drop to reassign. Updates push to the technician app instantly.
Auto route optimisation
Sequence the day's jobs to minimise drive time. Respect skills, SLAs, and customer time windows.
Customer SMS reminders
Auto-remind the customer 24h and 1h before a visit. On-the-way link with live ETA.
Recurring schedules
Weekly, fortnightly, monthly contracts auto-generate their tasks. No manual recreation.
Skill + zone matching
Only dispatch licensed/certified technicians to jobs that require them. Keep territories honest.
Emergency strip
Same-day + out-of-hours dispatch on a separate, live strip — so urgent work doesn't disrupt planned work.
What hurts today.
Your dispatcher spends 3 hours a day on WhatsApp, moving magnets on a whiteboard, re-planning every time a customer reschedules.
How Simplify fixes it.
Live dispatch board + auto optimisation + SMS reminders. Your dispatcher reclaims hours. Jobs-per-day goes up. Customers show up because they were actually reminded.