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Industry: Facilities Management

Facilities Management Software for UAE

Multi-site, multi-SLA contracts, tenant self-service, preventive maintenance, supplier coordination — one platform for FM companies across the UAE.

The problem

We've lived your three biggest headaches.

01

SLA breaches happen silently

A tenant request sits unanswered for 6 hours past SLA. Nobody flagged it. Next quarter the contract is up for renewal.

02

Multi-site reporting is painful

A customer has 12 buildings. They want a single performance report. Your team cobbles it from 12 spreadsheets.

03

Suppliers drift

Subcontractors miss schedules. Quality drops. You find out from the client, not the system.

What's included

Pre-built for how facilities management actually works.

Multi-site structure

Buildings, floors, zones. Contracts roll up across the whole portfolio.

SLA tracking

Response + resolution timers per service type. Breach alerts go to the FM manager before the breach hits.

Tenant portal

Tenants raise requests, track progress, sign off completion. Offloads your reception team.

Supplier management

Subcontractor registry, performance scores, compliance documents, PO + payment tracking.

PPM + reactive

Planned preventive + reactive work on the same board. Budget tracked per site.

Compliance library

Per-building compliance documents — fire, lift, water, BMS — centralised and expiry-tracked.

How it works

Four steps. End to end.

01

Contract + site mapping

Set up the customer and their buildings. Map service levels per service type per building.

02

Tenant + reactive requests

Tenants submit via portal / QR code / call. Auto-routed to the right team with SLA timer started.

03

PPM + reactive execution

Planned preventive and reactive work executed from the same dispatch board.

04

Monthly report

Auto-generated per-site + portfolio report: SLA performance, budget vs actual, upcoming PPM.

UAE compliance included

Outputs your inspectors + customers expect.

Monthly FM performance reportSLA breach summaryPer-site budget vs actualSupplier performance scorecard
FAQ

Common questions.

Can tenants raise requests in Arabic?

Yes. The tenant portal supports English + Arabic.

Do we support master / sub contracts?

Yes. Multi-level contract hierarchies — holding-company contract that covers multiple building-level contracts.

Apply for access.

We onboard every tenant personally — usually within 2 working days. No self-serve trial; we make sure the fit is right first.